EDMONTON OPERA OPPORTUNITIES
Jobs, Auditions, and Artistic Programs
Summer Box Office Sales Assistant (Canada Summer Jobs)
Edmonton Opera is seeking a Summer Box Office Sales Assistant through the Canada Summer Jobs program. This role offers hands-on experience in ticketing, patron services, and arts administration, supporting both day-to-day operations and live performance activity.
This is an ideal opportunity for someone who is organized, people-focused, and interested in gaining experience within a performing arts organization.
Position Details
Compensation: $15 per hour
Hours: 35 hours per week
Term: Summer 2026 - 8 Weeks (Tentative Start Date: May 19, 2026)
Schedule: Must be available to work evenings and weekends, particularly during performances
Key Responsibilities
Box Office and Patron Services
Serve as a point of contact for patrons, assisting with inquiries, telemarketing, and outreach efforts
Support ticketing logistics and sales processes
Assist with testing and implementing new box office procedures
Maintain accurate and confidential patron records
Utilize Tessitura (CRM) for database management and ticketing support
Administrative and Team Support
Provide administrative support to the Sales and Marketing team
Assist with data entry, reporting, and organizational tasks
Work collaboratively with team members on problem solving and operational improvements
Utilize cloud-based tools such as Dropbox and OneDrive
Front of House Support
Support front of house operations during performances, as required
Assist in delivering a welcoming and professional patron experience
Qualifications
Strong written and verbal communication skills
Proficiency in Microsoft Office
Excellent organizational skills with the ability to manage multiple tasks and priorities
Strong problem-solving abilities and attention to detail
A positive attitude with flexibility and adaptability in a fast-paced environment
Ability to work both independently and as part of a team
Customer service experience is considered an asset
Experience with CRM or ticketing systems (such as Tessitura) is an asset
Eligibility Requirements (Canada Summer Jobs)
To be eligible for this position, candidates must:
Be between 15 and 30 years of age at the start of employment
Be a Canadian citizen, permanent resident, or a person on whom refugee protection has been conferred
Be legally entitled to work in Canada
Why Join Edmonton Opera
Edmonton Opera is dedicated to creating powerful live performances that connect people, support artists, and bring opera into the heart of our community. As part of our team, you will gain valuable experience in arts administration while contributing to meaningful cultural experiences in Edmonton.
How to Apply
Please submit your resume and cover letter to boxoffice@edmontonopera.com.
Applications will be reviewed on a rolling basis. Apply by April 30.